PRIVACY POLICY

Last Updated: May 1, 2026

1. Introduction

At Hostbella, accessible from hostbella.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Hostbella and how we use it.

2. Data Collection & Usage

We collect personal information that you provide to us, such as name, email address, and billing information, when you register for an account or purchase our services (e.g., VPS or PDNS Modules).

Legal Basis: We process your data to fulfill our contract with you (Art. 6(1)(b) GDPR) or based on your explicit consent.

10. Your Data Protection Rights (GDPR)

If you are a resident of the European Union (EU), you have specific rights under the General Data Protection Regulation. At Hostbella, we ensure you can exercise these easily:

  • Access & Delete: Request a copy of your data or its permanent removal.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Objection: Object to our processing of your data for marketing.
  • Data Portability: Request that we transfer your data to another organization.
  • Right to Complain: You have the right to complain to the Datatilsynet (Denmark).

To exercise these rights, please contact us at support@hostbella.com.

11. Cookies & Tracking

Hostbella uses 'cookies' to store information including visitors' preferences and the pages on the website that the visitor accessed or visited. This is used to optimize the user experience by customizing our web page content based on visitors' browser type.

13. Service Providers & Payments

We use trusted third-party providers to ensure the best service. Your data is only shared with these parties to the extent necessary:

💳 Secure Payments & Infrastructure

We use Stripe and PayPal for payment processing. We do not store credit card numbers on our own servers. Our infrastructure is managed via WHMCS, which is secured following industry standards.

All payment processors adhere to PCI-DSS standards.

14. Data Retention

We keep your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, Danish tax laws require us to keep billing data for 5 years).

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, don't hesitate to reach out:

📧 Email: support@hostbella.com

🇩🇰 Governing Authority: Datatilsynet, Denmark

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